For more information about Microsoft’s support, please see Microsoft's Support Lifecycle FAQ at In accordance with the Microsoft Silicon Support Policy, HP does not support or provide drivers for Windows 8 or Windows 7 on products configured with Intel or AMD 7th generation and forward processorĬovid-19 Disclaimer: We are working to meet the current extraordinary customer demand for our products. See The following applies to HP systems with Intel Skylake or next-generation silicon chip-based system shipping with Windows 7, Windows 8, Windows 8.1 or Windows 10 Pro systems downgraded to Windows 7 Professional, Windows 8 Pro, or Windows 8.1: This version of Windows running with the processor or chipsets used in this system has limited support from Microsoft. Systems may require upgraded and/or separately purchased hardware, drivers and/or software to take full advantage of Windows functionality. Not all features are available in all editions or versions of Windows. Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Ultrabook, Celeron, Celeron Inside, Core Inside, Intel, Intel Logo, Intel Arc graphics, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel vPro, Intel Evo, Pentium, Pentium Inside, vPro Inside, Xeon, Xeon Inside, Intel Agilex, Arria, Cyclone, Movidius, eASIC, Ethernet, Iris, Killer, MAX, Select Solutions, Si Photonics, Stratix, Tofino, and Intel Optane are trademarks of Intel Corporation or its subsidiaries.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.HP Support Solutions Framework - Windows Service, localhost Web server, and Software.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.
This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
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